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  • Time to Renew Student Q Cards

      Calling all students: Now's the time to renew your METRO Q® Fare Card. Students who are in kindergarten through 12th grade must renew their Q Cards, which expired on Sept. 30. Students - or their parents or caregivers - must come to the RideStore with one of the following documents: a current school ID, class schedule, ...
    Posted to Write On METRO (Weblog) by Mary Sit on October 6, 2009
  • Remodeling RideStore into One-Stop Shop

      If you visit our RideStore this month, you'll see construction and remodeling going on. Today, we started redesigning our RideStore so we can consolidate three functions in one: the RideStore, Treasury and METROLift. "The build-out is to better assist our customers. We're putting all our service in one place. It's a ...
    Posted to Write On METRO (Weblog) by Mary Sit on September 2, 2009
  • RideStore Fields Questions from Fares to Schedules

      Every day, hundreds of customers walk through our RideStores - at 1900 Main and at 1001 Travis - to get information or buy passes. LaTonya McCoy, a RideStore customer information specialist who's been at METRO nine years, says route information is the No. One request. The second most common request is from customers who want to know ...
    Posted to Write On METRO (Weblog) by Mary Sit on June 28, 2007
  • Answers to Your Q Card Questions

    The posting on the new Q Card generated a lot of questions from you, so today’s entry will try to answer those. When you tap or flash the Q Card in front of a card reader, you’ll get an audible and visual signal that it has been read. You’ll hear a beep and see a green light flash. If you keep the card against the card reader long enough, ...
    Posted to Write On METRO (Weblog) by Mary Sit on January 19, 2007