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  • Sweet Tooth? Q Card Yields Sweet Desserts

      Those of you who use your METRO Q® Fare Card every day know the convenience of tapping to board the bus or train. No more digging for change, or searching for bent paper tickets. Now, there's another fringe benefit of having a Q. Dine at Julia's Bistro on Main Street, right on the Red Line and show your Q - you'll ...
    Posted to Write On METRO (Weblog) by Mary Sit on March 8, 2010
  • METRO Q® Card Outreach to Medical Students

      Yesterday, we set up an on-site METRO Q® Fare Card center right in the middle of the Texas Medical Center campus where students grab a bite to eat - the John P. McGovern Commons. About 100 students - mostly medical ones - came through to learn about the Q Card, get existing ones renewed, or get processed for new ones. It was all ...
    Posted to Write On METRO (Weblog) by Mary Sit on January 21, 2010
  • METRO Helps UH Go Green

      Ten METRO staffers joined the University of Houston in its Commuter Green Fair, signing up hundreds of students on the main campus for a METRO Q® Fare Card. "Here at the university, we have challenges, and we struggle with accessibility, as far as parking," said Emily Messa, assistant vice president for university ...
    Posted to Write On METRO (Weblog) by Mary Sit on September 3, 2009
  • Transit Industry Admires METRO's Q Card System

          In January 2008, METRO achieved something no transit agency had done before: It changed the way riders paid, and it restructured the fares simultaneously. Today, at the 2009 Fare Collection Workshop in Houston for industry professionals, fare revenue experts nationwide learned more details of METRO's conversion to the ...
    Posted to Write On METRO (Weblog) by Mary Sit on March 16, 2009
  • Students Go Green with METRO

      University of Houston students are going green with METRO, as hundreds signed up for student Q Cards. It was all part of the University of Houston's 10-week "green campaign." This week,  the university staged its first "Green Commuting Fair," encouraging students to go green by commuting. Yesterday,10 ...
    Posted to Write On METRO (Weblog) by Mary Sit on January 28, 2009
  • Traveling Smart: A Year with the Q Card

      A year ago, we launched the METRO Q® fare card - a smart card which passengers tap against an electronic reader to deduct a fare from a preloaded balance. So far, the METRO Q® has been working great, says Jeff Linton, director of revenue at METRO.   "Seventy percent of our customers are using the Q Card," says ...
    Posted to Write On METRO (Weblog) by Mary Sit on January 12, 2009
  • Problems Reloading Q Card

      Recently, I received an e-mail from a gentleman who purchased a Q Card from a Kroger but discovered he couldn't reload it at the point-of-sale machine on one of our Park & Ride lots. "They can be reloaded at Kroger (and I assume on-line), but the most convenient place for me to reload the card is at the P&R since I pass ...
    Posted to Write On METRO (Weblog) by Mary Sit on July 3, 2008
  • Paying for Parking at Cypress Park & Ride

      Several of you have written in on the blog, asking how the garage at Cypress Park & Ride works. Drivers must tap their Q Card to raise the gate and enter the garage. At that time, $1.50 is deducted from your full-fare Q Card to pay for parking. When you exit, the gate opens automatically. When you board the bus, tap your card again. ...
    Posted to Write On METRO (Weblog) by Mary Sit on May 12, 2008
  • METRO Pulls Off Industry Firsts with Q Card

    Nine days ago, we did something so rare in the industry that other transit agencies nationwide are touting METRO as a model. We completed the switch to a smart card called the Q Card, and we completed our fare restructuring – at the same time!   Last week at a national conference in Boston of the American Public Transportation ...
    Posted to Write On METRO (Weblog) by Mary Sit on April 9, 2008
  • A Few Hints on the Q Card

    Now that it’s been six weeks since we’re officially launched the Q Card, here are a few pointers about using it.   First, please try to use one Q Card exclusively for your travel. Some of you are picking up a Q Card at Fiesta, for example, putting $2 on it, and then picking up a second Q Card at another retailer and adding ...
    Posted to Write On METRO (Weblog) by Mary Sit on February 20, 2008
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