Most of the time, people turn in cell phones, wallets, keys and eyeglasses to our Lost & Found department. Every once in a while, someone turns in something really unusual - a cooler full of lab samples (urine) or false teeth or a prosthetic leg. In the last two weeks, people have turned in bicycles. That's right. Customers are ...

  It was an ordinary work day for Virginia Hickey, but her dedication to thoroughness created an extraordinary day for a stranger who would soon cross paths. Hickey, team leader of the Ride Store and Lost & Found who has worked at METRO for 18 years, was sorting through unclaimed items in our Lost & Found department.  After two ...

  Regina Wilkerson was packing her bags in her hotel room at the downtown Hyatt two days ago, preparing to fly back home to Virginia after a Houston seminar. This had been a bad trip. On Wednesday, the day she was scheduled to return home, her handbag had been stolen - and it had contained cash, jewelry, credit cards, identification cards ...

The Lost & Found department here looks like a Goodwill store. There are three shelves of items, including 33 handbags, bins of keys and wallets and three trash cans full of umbrellas. The valuable items - jewelry and cash – are locked in a safe. Other items – guns, knives, eyeglasses and medicines – are turned over to the ...