How Rude Was That Driver? Mystery Shoppers Know

Anyone who shops at a store, eats at a restaurant or goes to the movies understands the concept of mystery shoppers. Started in the 1940s, mystery shopping has commonly been used as a tool to measure quality of service among retailers from hotels to health Read More...

Introducing the Q Card: A Simpler Way to Pay

Starting next month, METRO will begin the rollout of the Q Card. The Q Card – which stands for “quick card” - has embedded in it a tiny computer chip and an antenna that will keep track of how much money you load onto the card and how Read More...