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Back-to-School Savings
Today is the first day of school for thousands of students, and there's no better time to get a student METRO Q® Fare Card than at the beginning of the school year. Students with proper verification can obtain a fare card that allows them to ride Read More...
RideStore Extends Hours for Back-to-School
For most students, school starts next Monday, and METRO wants you to be prepared for school and to learn more about METRO's New Bus Network . We've extended our hours so you can get student METRO Q® Fare Cards for your child or for yourself Read More...
RideStore Gets Mini-Makeover
The next time you visit our RideStore at 1900 Main, you'll see new directional signs hanging from the ceiling. Designed to mimic signs at an airport, they are color-coded and have text in both Spanish and English. We hope these signs will give our Read More...
Is Your Q Card Expiring?
All of us who use credit cards know there's an expiration date on that card. That's because a chip in the card expires. Your METRO Q® Fare Card also has a chip that expires in five years. Flip your METRO Q® Fare Card over to the back, Read More...
Customer Care with Some Halloween Scare
Customers who walked into our RideStore today were in for a treat - no tricks - from staffers donned in Halloween gear. Friendly witches with bright smiles, a colorful clown and a devil walked around, answering questions. Death himself walked up to customers Read More...
Back-to-School Ride Store Hours
All students must renew their METRO Q® Fare Card by Sept. 30. To make it easier on students, we're opening our RideStore this Saturday, Sept. 18, from 9 to 1 p.m. Students get a 50 percent discount off the regular fare. When you come, it's Read More...
Back-to-School Ride Store Hours
All students must renew their METRO Q® Fare Card by Sept. 30. To make it easier on students, we're opening our RideStore this Saturday, Sept. 18, from 9 to 1 p.m. Students get a 50 percent discount off the regular fare. When you come, it's Read More...
Time to Renew Student Q Cards
Calling all students: Now's the time to renew your METRO Q® Fare Card. Students who are in kindergarten through 12 th grade must renew their Q Cards, which expired on Sept. 30. Students - or their parents or caregivers - must come to the RideStore Read More...
Remodeling RideStore into One-Stop Shop
If you visit our RideStore this month, you'll see construction and remodeling going on. Today, we started redesigning our RideStore so we can consolidate three functions in one: the RideStore, Treasury and METROLift. "The build-out is to better Read More...
RideStore Fields Questions from Fares to Schedules
Every day, hundreds of customers walk through our RideStores - at 1900 Main and at 1001 Travis - to get information or buy passes. LaTonya McCoy, a RideStore customer information specialist who's been at METRO nine years, says route information is Read More...
Answers to Your Q Card Questions
The posting on the new Q Card generated a lot of questions from you, so today’s entry will try to answer those. When you tap or flash the Q Card in front of a card reader, you’ll get an audible and visual signal that it has been read. You’ll hear a beep Read More...