Most Riders Satisfied with TMC Swiftline
Friday, October 09, 2009 3:36 PM
Most riders of the 426 TMC SwiftLine say they are very satisfied with the new route we introduced in August.
The TMC SwiftLine is an express service with five stops between the Texas Medical Center and the Southeast Transit Center.
On Sept. 23, 61 surveys were distributed and 56 were returned.
Here are some of the results:
- About 70 percent of the respondents were using the TMC SwiftLine to travel from home to work.
- 77 percent transferred from one bus to the SwiftLine and half transferred from SwiftLine to another bus.
- 96 percent of riders were satisfied; 76 percent were very satisfied.
- Most learned about SwiftLine by seeing the bus, hearing about it from family or friends, or from METRO bus drivers.
- Six percent of the respondents were new riders to METRO.
- About half of the respondents work at the TMC.
The SwiftLine buses are our new hybrid-electric Orion buses that are equipped with security cameras.
If you've ridden the SwiftLine, tell us what you think about it.