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Meet Abuelita: A Fun & Sassy Grandma who Rides METRO
Monday, August 17, 2009 3:13 PM  

"Abuelita," the grandma and face of METRO campaign targeted to Hispanics  If you tune in to any of the Spanish-language TV or radio stations, chances are you've met Abuelita, our newest fan of METRO. She's a fun, smart grandma who gets around the city - intrepidly- by riding METRO.

"Abuelita" is our campaign aimed at the Hispanic community.

"We are reaching out to the Hispanic audience to introduce them to METRO services and to increase ridership in the Hispanic community," said Raequel Roberts, associate vice president of marketing, media and corporate communications.

Click here to see Abuelita at a Dynamos game. You'll see a 30-second Spanish version and a 30-second English version.

Who is Abuelita? She's an actor we hired. But in real life, she rides METRO, and she's a grandma.

"We took the concept to focus groups. The abuelita is very well-respected in the Hispanic community. She is someone you would trust and listen to and is the center of the family," said Sydney Scardino, METRO copywriter, who worked on the campaign. "And she is a fun, smart woman who can get around and do everything she wants to do because she rides METRO."

Roberts says as far as she knows, this is the first METRO campaign targeted to the Hispanic community. On May 5 - Cinco de Mayo - we passed out brochures, inviting the Hispanic community to nominate their grandma.

If you want to nominate your abuelita, send us a story about your abuelita's travels aboard METRO, and e-mail it to abuelita@ridemetro.org. If your story is chosen, you and your abuelita will be invited to a special event in October, National Hispanic Heritage Month in which the Hispanic culture is celebrated.

Abuelita has made personal appearances at events around town, including at the launch of the 32 Renwick Crosstown. She'll be appearing at Fiestas Patrias at Reliant Center in early September.

Catch her on TV on Telefutura Channel 67 and Univision Channel 45. And on the radio at:  KTJM La Raza; KEYH La Ranchera; KQBU Tu Musica; KLTN Estereo Latino and KLAT La Trernenda. She'll also be in print ads in La Subasta soon.

The campaign ends in September, then is scheduled to reappear next January.

 

 

Comments

august said:

Is there really a problem with Hispanic ridership on Metro?

# August 18, 2009 7:50 PM

DominicMazoch said:

I knew of a real Abuelita!  She would get on METRO near Parker Road and IH-45, and would call to her daughter that she reached one of the big intercity bus terminals....in DF!  (Mexico City).  No, METRO does not go THAT far.  But she would take METRO to Greyhound, then to Laredo, then to one of the various autobus companies to DF.  BTW, this Abuelita did not drive.  Alas, she no longer rides, for she died about 10 years ago,

# August 18, 2009 9:17 PM

Mary Sit said:

August,

Surveys have shown us we need to do a better job informing the Hispanic community about our services. We would also like to see the percentage of METRO riders better reflect the percentage of Hispanics in the community.

# August 19, 2009 11:52 AM

DominicMazoch said:

Mary,

How about an ad with Big A taking her grend children to the zoo, Downtown.....

# August 19, 2009 8:21 PM

august said:

Mary...are you serious? Are the %'s of Hispanics riding vs the total population that far out of whack?  Exactly how far off are the percentages?  If Metro is going after demographics, how far out of line are the african american, asian and white %'s?  How is Metro going to address those deficiencies?

# August 20, 2009 1:59 AM

don said:

Hispanics and African Americans already make up about 99% of Metro riders excluding the park and ride buses. Maybe someone  from Metro should ride the inner city buses for a few days and find out for themselves first hand.

# August 20, 2009 8:25 AM

J. Liggins said:

Don, notice the use of surveys.  Do you think the suits are really going to dirty themselves up riding the local service?  A good ride on both ends of the 9, 20, 36, or the 40 would tell you everything you need to know.  

# August 20, 2009 2:42 PM

DominicMazoch said:

J. Liggins:

Have you ridden the 8, 15, 24, or 56?

# August 20, 2009 9:20 PM
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