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Quickline Achieves High On-time Performance
Wednesday, June 24, 2009 10:20 AM  

 

Exterior of Quickline busMETRO promised a Signature bus service that would be quick-as-a-bunny, and so far, in its first 16 days of operation, it's delivering.

The 402 Quickline Bellaire has an average of 97 percent on-time performance.

"It's doing really well," said Pat Porzillo, associate vice president of commuter rail at METRO, and the go-to guy for Quickline operations. "Our on-time performance has been really great."

The 402 Quickline has 53 scheduled trips a day - and only one or two buses a day have been late. "The single biggest cause is the freight track," explained Porzillo. "There's a UP freight train that comes and blocks the crossing."

If you're at any of the Quickline transit stations, you can see next-bus arrival times for northbound and southbound buses. You can also check it out from your smart phone by accessing http://www.ridemetro.org/.

Click on "services, then "bus," then "402 Quickline Bellaire." Then go down to the lower two-thirds of the page to "Click here for next bus service." Both Airport Direct and the 402 Quickline offer next-bus arrival information.

Our ridership goal is 1,000 riders a day after one year of service - and in the first two weeks, we've passed the halfway mark, averaging 600 commuters a day. We expect those numbers to increase once summer break is over and students return to school.

Porzillo says he's heard positive reaction from our riders. They like saving 20 minutes of travel time, enjoy sleeping later in the mornings, and appreciate the fact that the local $1.25 fare remains the same on the Quickline.

"If they miss the bus, they can jump on a Quickline at the medical center, jump off at any station and switch to the local bus they missed - and it counts as a free transfer with a Q card," said Porzillo.Close-up of QL logo on side of bus

The Quickline makes eight stops, but METRO is planning to add a ninth stop - the Stella Link station - by late December, said Porzillo.

"We're coordinating it with road construction at Southside Place. Right now, the road is split and we can't access the site," said Porzillo.

If you haven't ridden one of the distinctive blue, bunny buses, hop on for a quick ride down Bellaire.

"One of the things we've always thought was that this was the type of service that will prove itself. If we operate it reliably, if we run on time, people would move over to this service," said Porzillo. "We're pleased, and we're excited about moving the program forward with an integrated Quickline system."

 

Comments

Paul SoRelle said:

Next bus information does not seem to be working for the 402 Quickline. Keep getting error message:  "The data could not be retrieved."

It is working for the Airport Direct.

# June 24, 2009 10:41 AM

J. Liggins said:

Good news. I doubt we'll see Mr. Feeley saying THESE numbers are fudged now that they belong to Metro and not DART.

I'm not asking for 97% on time performance system wide, but let's get into the 80s at least.

# June 24, 2009 2:30 PM

Agatha said:

I take the Quickline to work every day and love it.

Why?

Compared to the regular service, the Quickline is more comfortable (padded seats, less engine noise, AC that works very well), faster (fewer stops between my house and work means that I get to work in less time), and more reliable (they arrive at the bus stop every 15 minutes like clockwork).

This has been my experience with the Quickline.

Thanks, METRO.

# June 24, 2009 11:11 PM

C said:

I tested the Quickline on my own yesterday. Must give METRO a "B-" for trying. I think METRO should worry about adjusting the current routes that haven't been able to run on time normally for a decade.

And when will METRO wake up and make the MCI/New Flyer manufactures design a better wheel chair lift for the drivers to use?

# June 25, 2009 2:43 AM

J. Liggins said:

Yeah. It's definitely time to fix the 82 and the 53. Those buses are always overcrowded and/or late.

# June 25, 2009 11:10 AM

barbara shaidnagle said:

my husband and I tried it out last week.  We had ridden a Hiram Clark hybrid to the TMC transit center and I noticed that the seats on the Quickline were just a tiny bit more padded. Going down Bellaire, it sat in traffic like any other bus, just different stops. On the way back, I was happy to get off to be able to catch a Kirby closer to home.

# June 25, 2009 12:43 PM

DominicMazoch said:

I rode the thing last week.  I do like the paint job, the different lighting inside, and not quite those seats.

This is a "skip stop" service like SA VIA's 91/92 Fred. road services.  (91 Skip, 92 Frequent.) But I do give VIA credit:  they are using regular buses, and these stop at/near regular stops for connecting and overtaking.  (VIA has some other Skip/Frequent services, but the Fred Road/STMC corridor is the one I use/know best.  Anyway, this corridor is going to be converted to BRT.  Sounds like something we need on W-e-s-t-h-e-i-m-e-r!

This is actually BRT "Light" folks!  Now becauses rabbits multiply so well, we need this as a 482!

# June 25, 2009 8:02 PM

Agatha said:

Nothing is good enough for me. No, Sir!. Especially when nothing is being provided by me.

# June 26, 2009 1:27 AM

C said:

There's really nothing much METRO can do except purchase a few more buses and hire more drivers to work during the K N O W N peak times. That would be the obvious thing, right?

Maybe we should suggest Frank&Co. construct tracks and run an LRT up and down Westheimer, maybe they'll finally open an ear.

It's amazing METRO can give us a decade of future plans for this rail but nothing can be said about improving the CURRENT bus service. Are we supposed to ride around like this until the Great LRT is finally completed?

# June 26, 2009 1:44 AM

J. Liggins said:

Give me billions of dollars in sales tax and federal monies and you'll see what I can provide Agatha.

# June 26, 2009 6:17 AM

Royko said:

Mr. Liggins,

METREAUX has collected over $272 million in "Windfall" sates tax revenue over the past 6 months of 2009.  They have now blown through well over $7 Billion since 1989.

Here is a running total for the last 22 years from the TX Comptroller:

Total 1987 $157,247,786.02

Total 1988 $175,587,441.20 11.66%

Total 1989 $193,627,514.70 10.27%

Total 1990 $212,002,441.56 9.49%

Total 1991 $222,621,395.54 5.01%

Total 1992 $227,049,906.28 1.99%

Total 1993 $236,893,818.45 4.34%

Total 1994 $248,420,241.31 4.87%

Total 1995 $257,864,983.77 3.80%

Total 1996 $271,945,783.15 5.46%

Total 1997 $289,550,507.59 6.47%

Total 1998 $318,486,300.29 9.99%

Total 1999 $338,094,323.69 6.16%

Total 2000 $352,633,038.71 4.30%

Total 2001 $369,998,171.36 4.92%

Total 2002 $370,595,617.46 0.16%

Total 2003 $357,664,942.35 -3.49%

Total 2004 $385,524,010.00 7.79%

Total 2005 $400,277,803.83 3.83%

Total 2006 $471,813,506.44 17.87%

Total 2007 $489,389,929.20 3.73%

Total 2008 $529,412,003.31 14.74%

Total Income $6,876,701,466.21 6.35% 21-Year Average Annual Increase Over Previous Year

# June 26, 2009 1:00 PM

Mike Harrington said:

21 Minutes to go 4.5 miles from TMC transit center to Bellaire?  That is 20% slower than the light rail line.  

# June 28, 2009 11:31 AM

Don G said:

Mike Harrington said:

"21 Minutes to go 4.5 miles from TMC transit center to Bellaire?  That is 20% slower than the light rail line."

The Sharpstown Center Station is 7 miles from TMC Station and the trip time is 33 minutes.

The Main Street line, with a dedicated ROW versus a bus line that uses lanes also used totally by many other cars and trucks, takes 30 minutes to go 7.5 miles.

Considering the fact that the Q Line has to:

(a)abide by all red lights,

(b)compete with existing rush hour,

(c)detour during construction near Stella Link into one lane

it would seem that it is essentially as fast and the 18% slower travel time is a vast bargain over the the trolley car line considering:

(a)the buses have padded seats and the rail cars have plastic?

(b)the rail line cost well over the preliminary $340 Million if one adds in all the extra expenditures such as the warning lights in the streets, special policing, fencing, etc etc?

(c)the bus line cost how much Mary? (and that includes the silly blue stripes with white globs that no one can read or interpret...and Bellaire is upset with.

Perhaps the question to Mary should be, what would the trip time be if the buses had a dedicated lane of their own, and could over ride signals?

My guess is that it would faster than light rail.

The fact is though, both are slow in comparison to the PRT most people ride in....aka the priavte auto or to fully grade separated transit.

# June 29, 2009 11:13 PM

DominicMazoch said:

MH:

Maybe the sched is padded bcasue of roadwork near the UP railroad track, and in case of a train (UP) itself.

# June 29, 2009 11:14 PM

Barretto24 said:

This is great how METRO is trying out a new service. However, until construction on Bellaire is finished, METRO's Quickline will still be quick, just not as quick.

To some who said... The NEXT BUS indicators seem to be working fine, and I just rode recently.

I have to admit, the bunnies are a nice touch!

# June 30, 2009 4:43 PM

DominicMazoch said:

Barretto24:

"...bunnies are a nice touch."

Er, right, Doc!

# June 30, 2009 7:05 PM

Mike Harrington said:

Don,

"Cost" is actually an elusive concept when applied to capital expenditures.  Buses have a useful life of about 10 years, so, pro-rata, the cost of their acquisition is spread out at the rate of one-tenth per year.

A light rail car, with less moving parts, no explosions in its propulsion systems and less wear and tear on the body and frame because of a smoother ride, works out to a useful life of about 30 years.  Therefore its cost is one-thirtieth per year.

Rail rights of way are depreciated over extremely long lifetimes, like 50 years.  I believe stations and overhead power distribution systems are treated similarly.

Since the development of the worm-gear drive on electric traction motors in the 1930's, an electric railcar accelerates about three times as fast as a bus.  On a line with several dozen stops and starts, this adds up.  Motor buses are great for point-to-point transportation and secondary feeder lines, but on major lines with a lot of stops, they can't keep up with a railway electric traction motor.  You can't change the laws of physics.

# July 1, 2009 12:31 PM

DominicMazoch said:

Oh, did see a TNM&O coah passing in fron to METRO HQ yesterday.  A visting jackrabbit?

# July 1, 2009 8:39 PM

coug6666 said:

Buses have a useful life of about 10 years, so, pro-rata, the cost of their acquisition is spread out at the rate of one-tenth per year."

The government has implemented 12 year cycles for bus replacements subsidies. Metro has buses that exceed the 12 year cycle. Metro is now replacing its fleet on a staggered basis to limit its exposure to all the pitfalls of an aging fleet as is now the case. Buses should have a 12 year life cycle except that first transit does not maintain their bus fleet as well as metro does. In 2001-2, 1st transit complained that the buses they were given; 4000-4100's, were directly responsible for their failure to meet Metro's covenants. Metro proceeded to replace their fleet with new buses 3400-3500's. These buses are now exhibiting the same problems that the 4000-4100's suffered from. Metro now services the older buses and Metro is able to do what 1st transit cannot . 1st transit's maintenance ultimately increases Metro's  service and maintenance costs. The buses still last but at greater cost and much less performance.

# July 1, 2009 8:42 PM

J. Liggins said:

I don't remember First Transit EVER having 4000-4100 series buses.  They did however have the older 2400-2500 series Ikarus buses which were between 10 and 12 at the time.  Metro replaced those buses with 136 of the New Flyer buses which have mostly served only First Transit (3520-3535 have been moved around numerous times).

# July 1, 2009 10:18 PM

coug6666 said:

Many garages had the Ikarus'. Polk and Kashmere also. NW  had many 4000's. They kept their and still keep their insurance info on the  buses. Look up by the plate and you will see their paperwork.

# July 2, 2009 2:51 PM

J. Liggins said:

I definitely do not remember NW EVER having the 4000 series New Flyers D40LF.  However, they did maintain a small fleet of 4300 New Flyer D30LFs of which a few are still active.  In the 2000-01 time frame, the 4000 Flyer fleet broke down as follows.....

4000-4014 Hiram Clarke

4015-4024 Polk

4025-4074 West

4075-4085 Kashmere

4086-4089 Fallbrook

4090-4093 Hiram Clarke (though they were stationed at Kashmere numerous times)

4094-4106 Fallbrook

4107-4111 Kashmere

4112-4156 Polk

The Ikarus buses were stationed as follows....

2400-2472 Hiram Clarke

2473-2494 West

2495-2515 Northwest

2516 Kashmere/Hiram Clarke (Something special about this bus)

2517-2529 Northwest

2530-2556 Fallbrook

2557 Kashmere (Something special about this bus)

2558-2585 Polk (2579 at Kashmere mostly, LNG Test bus)

2586-2588 Fallbrook

2589-2592 Kashmere

2593-2607 West (2605 burned up)

2608-2645 Kashmere

2700-2708 Hiram Clarke

2709-2727 Fallbrook

2728-2745 West

2746-2753 Kashmere

This listing doesn't account for the occasional temporary shuffling of buses between BOFs.  After the 2000-01 New Flyers arrived and replaced the remaining RTS, Mercedes, and Ferroni buses; a number of Hiram Clarke Ikarus buses and nearly all of the Northwest Ikarus buses were retired. Some of the middle 2400s (2459-2465, 2467-68) were shipped to Kashmere while 2470, 2495, 2498 and 2500 ended up at West.  2501, 2516, 2566-2573 ended up at Hiram Clarke along with a great number of LNG Ikarus buses (2593-2697, 2629-2645).  2574-2576 ended their lives at Kashmere

Bye the end of 2001, NW was Ikarus free and from what I was seeing operating it's first fleet of New Flyer buses; 3400-3535 with 3393-3399 joining later from Fallbrook.

Before Ikarus mania at NW, the Flxible high 2200s-2300s were the main fleet there.  Can you supply the 4000 series fleet numbers that ran out of NW?

# July 2, 2009 4:34 PM

coug6666 said:

no I can only state that the buses had the nw designation on the front windshield with the insurance papers tacked up on top. 4300 buses are the smaller buses not the 40'.

# July 2, 2009 9:25 PM

C said:

Any idea which bus caught fire Thursday evening? My guess is it was an MCI since it was coming from a Katy area P&R

# July 2, 2009 9:35 PM
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