Practicing Cell Phone Etiquette
Monday, April 13, 2009 4:35 PM
Recently, a customer sent in a Web suggestion about the use of cell phones on our buses, asking if we could post bus placards reminding folks of apparently not-so-common courtesy when using cell phones.
"It is becoming increasingly common for one or two people each day to talk at length on the phone about personal matters that the rest of the passengers shouldn't be hearing," wrote the rider. "Yesterday, a woman had an argument with someone for 20 minutes. Many of us consider this our quiet, relaxation time. I used to enjoy the quiet ride, but it's becoming an annoyance. I may start driving it if gets worse."
OK, riders. We love the convenience of our cell phones -but let's be aware that we're in a public space when we're commuting via bus or train.
Why not text your message instead of calling? Your conversation stays private that way.
Our neighbor to the north, the Dallas Area Rapid Transit encourages commuters to Respect Your Ride with a list of tips to make the trip pleasant for all riders.
The top of the list: "Keep the volume low on music, conversation and cell phones. Respect the people around you, and remember you're not the only one riding."
The Bay Area Rapid Transit (BART) has a 25-second TV clip on its Web site with cell phone courtesy tips. It states the obvious - but something we all need to be reminded of: Avoid unnecessary calls, keep your voice down, set your phone on vibrate, Click here to watch.
The Metropolitan Transit Authority in New York has launched a courtesy campaign called, "Don't Be Cell-fish" and lists these courtesy tips:
- Keep calls short and to the point.
- Move to the vestibule of the train if you engage in an extended call.
- Use silent or vibrating ringer options.
- Don't accept incoming calls when possible.
- Use caller ID to screen incoming calls.
- Let voice mail manage non-urgent calls.
The photo above is from the MTA's Web site and is part of its courtesy campaign.
Following these simple tips can make the commute more pleasant for everyone.