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Practicing Cell Phone Etiquette
Monday, April 13, 2009 4:35 PM  

 

Woman in middle seat of crowded train on cel phoneRecently, a customer sent in a Web suggestion about the use of cell phones on our buses, asking if we could post bus placards reminding folks of apparently not-so-common courtesy when using cell phones.

"It is becoming increasingly common for one or two people each day to talk at length on the phone about personal matters that the rest of the passengers shouldn't be hearing," wrote the rider. "Yesterday, a woman had an argument with someone for 20 minutes. Many of us consider this our quiet, relaxation time. I used to enjoy the quiet ride, but it's becoming an annoyance. I may start driving it if gets worse."

OK, riders. We love the convenience of our cell phones -but let's be aware that we're in a public space when we're commuting via bus or train.

Why not text your message instead of calling? Your conversation stays private that way.

Our neighbor to the north, the Dallas Area Rapid Transit encourages commuters to Respect Your Ride with a list of tips to make the trip pleasant for all riders.

The top of the list: "Keep the volume low on music, conversation and cell phones. Respect the people around you, and remember you're not the only one riding."

The Bay Area Rapid Transit (BART) has a 25-second TV clip on its Web site with cell phone courtesy tips. It states the obvious - but something we all need to be reminded of: Avoid unnecessary calls, keep your voice down, set your phone on vibrate, Click here to watch.

The Metropolitan Transit Authority in New York has launched a courtesy campaign called, "Don't Be Cell-fish" and lists these courtesy tips:

 

  • Keep calls short and to the point.
  • Move to the vestibule of the train if you engage in an extended call.
  • Use silent or vibrating ringer options.
  • Don't accept incoming calls when possible.
  • Use caller ID to screen incoming calls.
  • Let voice mail manage non-urgent calls.

The photo above is from the MTA's Web site and is part of its courtesy campaign.

Following these simple tips can make the commute more pleasant for everyone.

Comments

DominicMazoch said:

Er, how about some tips for screeming children.   Some of them are so loud they put Hans Solo's Star Wars buddy Chewy to shame.  Any louder, they could be used as dive horns on subs.

# April 13, 2009 6:04 PM

C said:

I was on the 204 one day and one woman blabbed from downtown until the P&R. It was actually quite entertaining. She was going off on her husband (maybe boyfriend) about not being a good father. She was going on about the cheap diapers he bought for the baby. Then she went on about how she was pregnant and was going to take him to court and clean him out, take his car, and have him living like her. It was like hearing a Maury show. Then when she got off the bus she really let him have it.

And someone should tell those idiots with those walkie talkie phone to use the headset. I cant stand when people talk on those things. And you hear the other persons voice.

Then the kids who play their music on the phones... so irritating

# April 13, 2009 7:49 PM

Scott said:

I hear that in Philadelphia, they have started a new program on their rail system tht actually bans the use of cell phones on one of the train's cars, and on the other cars any calls must be done quietly. Apparently, their riders are very enthusiastic about the program and acutally have a hand at educating others about the quietride rules!

# April 14, 2009 2:26 PM

Barretto24 said:

On Amtrak, there is a cell phone law in place. It goes as follows:

"You're welcome to bring your cellular phone with you on Amtrak.

To maintain your privacy, and for the enjoyment of your fellow passengers, please speak as quietly as possible when using your cell phone.

In addition, we strongly recommend that you make use of your phone's silent alert or vibrate feature. Please help to make everyone's riding experience as enjoyable as possible."

# April 14, 2009 2:32 PM

Mary Sit said:

Scott,

You're right. Philadelphia-area train commuters can hop on a designated "Quiet Ride" car where no cell phones are allowed. I wrote about it on this blog. Here's the link.

http://blogs.ridemetro.org/blogs/write_on/archive/2009/03/26/magine-a-Train-Ride-Sans-Cell-Phones.aspx

# April 14, 2009 5:32 PM

Richard said:

There is not a chance in the world that anyone who talks on their cellphone for an entire 45 minute trip is going to care about anyone's suggestions regarding their phone use.  Rude people are just rude.  It's the same with the people who drink and eat on the bus.  The new thing is to spread out their laptops and equipment, taking up two seats.  

# April 24, 2009 5:27 PM

P&R Rider said:

I'm not too bothered by the cell phone conversations and treat them as free entertainment on the ride home.  A few times on the ride in on the 265 at 5:30AM, some guy chatted in a foreign language for 20 minutes.  I guess he figured that if he had to be up that early he would wake someone else up too.

I sometimes ride the 163 to carpool with my wife home and overheard the following conversation between 2 girls on the bus and another on the phone: Girl 1 sees a car next to the bus with a Mexico plate on it and remarks to Girl2 "Look, that car is from Mexico".  Girl2 answers "how did they get the car here all the way from Mexico?".  Girl 1 says "I guess they came on the bridge".  Girl2 says "They got a bridge all the way across the water?" (I imagine she is thinking about a bridge from Cancun to Galveston) Girl 1 has a good time remarking how dumb Girl2 is then gets on her cell phone and calls Girl3 and recounts the whole conversation and tells Girl3 how dumb Girl2 is.  It was very entertaining.

# April 25, 2009 12:45 AM

Cliff said:

"Keep the volume low on music."  

When I am on the bus and someone with an ipod is playing loud music, I ask the bus driver to tell the person his (her) music is too loud.

When I am on the train, I cannot ask the conductor to silence the miscreant.  When I judge that physical violence is not likely to be the result, I will then ask the person to turn off the music ("I really do not care to listen to your music") or, if that fails, give them the cold stare of death.

The cold stare of course is not likely to actually stop the person who is so inconsiderate that she (he) will continue playing the music even knowing that it is bothering other people.  But at least it imposes some cost, no matter how little, on the person's rudeness.

Metro really needs to find some way to enforce some minimal standards of courtesy on the trains.  More people should be riding the trains rather than driving; but this is going to happen only when the ride becomes less annoying.  

# May 4, 2009 5:56 PM

Shannon said:

people on cell phones on the train irk me to death...especially when they are on it at 7:30am.  WHO do you need to talk to that darn early?  I wish metro would designate a 'quiet' train (when there are 2 trains hooked togehter).  I've gotten pretty anti-cell phone/electronic social networking lately.  Whatever happened to just putting on some headphones or reading a book?

# May 12, 2009 12:16 PM
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