Traffic Congestion: No. One Issue
Thursday, April 24, 2008 3:34 PM
What is the biggest problem facing the Houston area today: traffic, the economy or crime?
Traffic congestion was the top concern, according to the 2008 Houston Area Survey, an annual survey conducted since 1982 and produced by Stephen L. Klineberg of Rice University.
Thirty-five percent of respondents believe traffic congestion is the region's biggest problem - surpassing crime for the first time since 2005.
The solution: mass transit. The majority of those surveyed - 62 percent - said the development of a much-improved transit system was "very important" to the future of Houston. Most of the respondents - 51 percent - believed a rail component was "very important." That number has risen consistently since 2003.
These results come as no surprise to METRO, which recently conducted its own survey of Houstonians, and has seen its ridership continue to rise in the first six months of FY 2008.
"METRO is there when you need it," said 78 percent of Houstonians in METRO's survey. The findings also show that most people (72 percent) agree that METRO is "safe." Almost half of all respondents (47 percent) have ridden METRO at least once during the last six months. Nearly half of the riders surveyed (46 percent) are longtime customers, having ridden for five or more years. New riders comprise 16 percent.
Ridership year-to-date increased 5.5 percent on local buses, 12.6 percent on Park & Rides, and 7.3 percent on METRORail.
RTS Marketing Research conducted METRO's survey, interviewing 300 Houston-area residents from all demographic groups. Forty-seven percent of those polled were METRO riders and 53 percent were non-riders.
METRO's survey compared its overall job performance to the Port of Houston Authority (PHA) and the Harris County Toll Road Authority (HCTRA). All three agencies were comparable.
Click here to see charts of METRO's survey.
On last night's newscast on KHOU-TV, Channel 11, riders said they rode METRO to save both time and money. Click here to view the full report.