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November 2007 - Posts

Serving the Neighborhoods with Storefronts
Longtime Houstonians know the pain of living their normal lives around major construction. On my street where the city has been installing new sewer pipes, simply getting in and out of the driveway has been a major headache and time delay. It's frustrating, Read More...
Using YouTube to Reach Teen Commuters
What better way to reach young people - often high-risk commuters - than where they surf the net - on YouTube? California's Division of Motor Vehicles has posted a series of educational videos it is hoping will capture the attention of teen-agers Read More...
New Medical Center Jobs Mean New Riders
If the economy is limping in other parts of the country, job forecasts are robust here in Houston. The Texas Medical Center (TMC), the world's largest medical center, predicts it will create 30,000 jobs in the next seven years. By 2014, 100,000 people Read More...
Silence is Golden for Boston Subway Commuters
An experiment to fill three subway stations with short news segments and an eclectic musical play list failed after two short weeks. Dubbed T-Radio, the Massachusetts Bay Transportation Authority (known as the T) launched on Oct. 10 an information and Read More...
How Rude Was That Driver? Mystery Shoppers Know
Anyone who shops at a store, eats at a restaurant or goes to the movies understands the concept of mystery shoppers. Started in the 1940s, mystery shopping has commonly been used as a tool to measure quality of service among retailers from hotels to health Read More...
Protecting with Pepper Gel
William Fowler has been driving a METRO bus for six years. Three days ago, he volunteered to be a test target for METRO's new pepper gel that is now being offered to bus operators who want another tool to make their bus safer. "This stuff is Read More...
Mayor White Rides Hybrid
Here's a photo of Mayor Bill White riding one of our hybrid buses and chatting with METRO's Andrew Skawbowski, senior director of bus maintenance. The photo was taken on Tuesday, Nov. 13 by Tom Callins. Read More...
A Request for Bicycle-Friendly Trains
Today, avid bicyclist Peter Wang, a geophysicist by profession, appeared before the METRO board, asking that we make our train bike policy match our bus policy. Right now, as you may have noticed, all our buses have bike racks designed to hold two bikes Read More...
Never, Never, Never Give Up
Jose Jimenez, METRO's new director of small business compliance, likes to quote Winston Churchill to small businesses that might be overwhelmed by the way this huge agency does business: Never, never, never quit. Jimenez speaks from experience. A Read More...
METRO & the Mayor Go Hybrid
This afternoon, Mayor Bill White will hop on one of METRO's hybrid buses at Louisiana and Walker - Bus #20 Long Point - and ride to the Northwest Transit Center. It will give him an opportunity to test-ride our new, quiet hybrids - and later, at the Read More...
METRORail Carries 40-Millionth Rider
Five days ago, METRORail carried its 40-millionth rider on the train. That's a huge number. Forty million is about the population of Spain . And it's the capacity of Reliant Stadium five times over. Every day, METRORail carries 45,000 boardings Read More...
Looking for Another Coke, Kleenex or Google
What's in a name? A rose by any other name would smell as sweet, wrote Shakespeare. But if you have an image, product or service to sell, you understand how important a brand name is. And now you have a chance to create that winning brand name for Read More...
Dispelling Rumors
The Houston Chronicle's Rad Sallee did an excellent job pointing out criticism and rumors about METRO in his column today, "Sometimes the hype overshadows the truth." One by one, Sallee addressed issues, including: stray current along the Read More...
Disabled Riders Speak Up
Last night, KPRC-TV Channel 2 aired a story about a disabled man in a wheelchair who crossed the rail with his chair, tipped over and fell to the ground after his wheel got caught. He lay on the ground until a passerby stopped to help. It was recorded Read More...
Soap Opera in the Shanghai Subway
Now Shanghai commuters can have their Starbucks and their soap opera entertainment on huge flat-screen television screens as they wind their way through China's largest underground rail system. Dubbed a "subopera," a full-length feature Read More...