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New System Map Helps You Get Around
Monday, June 25, 2007 4:52 PM  

You could call her our human global positioning satellite.

Sheila RobbinsSheila Robbins, a 7-and-a-half-year veteran at METRO, designs all our maps and public guides. Without her, both riders and drivers would be lost.

Her latest work: our new system map that shows up to 92 routes on one page.

It took her 120 hours to produce our new map, available to the public on the Internet since June 14 and in RideStores since June 15. The bright green map includes smaller maps on the back that show larger details of areas where we have a lot of riders: The Texas Medical Center, the Galleria/Greenway Plaza area and Downtown/Central Business District.

"They're fun," says Robbins. "It's a fast pace. What I really like is knowing that I can take different aspects - operators' maps or a flat area - and create something that is usable to the general public. And they depend on them."

Robbins uses Illustrator software, a drawing and design program, but she also draws the routes freehand. First, she starts with a base map. Then she creates a color palette.

"I choose something that's pleasing to the eye that is not going to cause any strain - usually bright colors," she says. "The purples, pinks, blues and reds are nice - and some of the golds."

She looks at all the route maps - also called operator maps which she created before - and freehand draws those onto the base map.

System map "It's a lot of detail," says Robbins. After the drawing is completed, it goes through a rigorous proofreading process before going to the print shop and the Internet.

Before coming to METRO, Robbins worked 16 years as a graphic designer at the Port of Houston Authority, designing brochures and maps. At METRO, she says it's most gratifying when she sees one her maps in the hands of a bus operator or passenger, using it to get around.

"I do all the kiosks on the rail stations, and when people are looking at them, I think, ‘That's one of my maps. I hope they can read it!' ‘

Check out Sheila Robbins' newest map here. If you want a hard copy, drop by one of our RideStores and pick one up. We'll be updating it three times a year.

Posted by Mary Sit
Filed under:

Comments

MetroBusFan said:

If it's true that the new maps are available at the RideStores, then I'll go and pick up a few tomorrow.  Thanks for the note!

~Cedric Collins~

# June 25, 2007 5:53 PM

DominicMazoch said:

Well, there are two mistakes on the LRT:

1.  On the LRT guide, there is no listing of connecting service at Hermann Park/Rice U Station.

Actually, there is.  Rts 1 and 34 stop on Main @ Sunset.  Two P&R's go down Main, but I do not know if they stop there.

2.  On the Service Disrupt sheet, #1 is not listed.  Also, one can take the 18-Kirby Ltd. between Fannin South and Main Street Square Stations.

BTW, when is the new HOV Lane handout on paper coming out?

# June 25, 2007 9:09 PM

MetroBusFan said:

If you're talking about the updated METRORail Rider Guide (dated May 2007), OK on what you found wrong but I don't think nobody is going to correct that now since so much is already going out.  I actually have some of those LRT guides right now.

Can you tell me how you're reading it?  If you don't mind.  No biggie.

Those new system maps better be there at the 1900 Main location (where one of the RideStores are at).

# June 26, 2007 2:57 PM

MetroBusFan said:

"If you want a hard copy, drop by one of our RideStores and pick one up."

Yeah---one of the RideStores---right.  If I wanted to believe that, I'll pay---or even---buy you lunch.

Folks, I can honestly tell you that you may need NOT try the 1900 Main location---yet.  Since it's NOT out there like the other METRO brochure goodies, you may need to ask any of the staff there---which I shouldn't do.  That is---if you really want to go to that location.  If you want, try the other location (located at 1001 Travis @ McKinney).

Here are some things that I should of done (think of these as options, if you will):

1.  I should of call first to see if they had any available there before I arrive---at any of the locations.

2.  I probably should of e-mailed somebody to see if they can actually mail me a few---and I do mean A FEW=>one for somebody, two for me=>one to look at while I'm at home and one for when I need to look at it on the road.

So far, that's the only two options that were sitting on the table and I didn't even look at 'em.

# June 26, 2007 9:03 PM

Mary Sit said:

MetroBusFan, I checked with the manager of the RideStore today who said that system maps were in both RideStores  today and have been for a while. I am sorry you experienced a problem when you were there and will be happy to mail you what you need, OK?  

# June 27, 2007 10:12 PM

Mary Sit said:

I visited the RideStore this morning and found out that the maps are not kept on the racks due to the cost of production and abuse we've seen in years past. But the rep on duty will be glad to give you one if you ask. You can pick it up at one of two RideStores - 1900 Main @ St. Joseph's Pkwy or 1001 Travis @ McKinney.

# June 28, 2007 11:01 AM

slyrob said:

Way to go Mary! I didn't think there was a problem getting a 2007 System Map. They were just printed a couple of weeks ago.

Hey Dominic, what is the LRT guide? All I see on the trains is the METRORail Rider Guide and the Emergency Bus Service interruption guide? I'm now confused.

# June 28, 2007 4:03 PM

MetroBusFan said:

"Way to go Mary! I didn't think there was a problem getting a 2007 System Map. They were just printed a couple of weeks ago."

What the hell is that supposed to mean?  I don't see you offering any solutions to this problem.  At least Mary DID offer some solutions so I can get my greedy hands on them!!!!!

I still say that they still need to be out for the public to grab---regardless of what happened in the past!!!!!

Thank you!!!!

# June 28, 2007 9:54 PM

MetroBusFan said:

"Way to go Mary! I didn't think there was a problem getting a 2007 System Map. They were just printed a couple of weeks ago."

Furthermore, what if somebody wants more than one of anything that's not out there on the racks?  In case you missed it, people do have things to do and not have time to ask for one when they have a DANG bus to catch!

Unless you drive a bus that I need to catch and will wait for me until I get what I need from any of the RideStores, let me handle this.

Speaking of which, this problem has already been resolved between Mary and I so I would like this kind of conversation to end---unless if it's talking about the map itself (problems with how it looks, etc.)  Thank you ALL!

# June 28, 2007 10:10 PM

DominicMazoch said:

METRORail Rider Guide=LRT guide

Emergency Bus Service=Service disrupt.

What I get when answering after work around Midnight without the forms being next to me.  Sorry about confusion!

# June 29, 2007 12:05 AM

Christof Spieler said:

# July 2, 2007 1:30 PM

txilya said:

I had to wait in line 5 minutes this morning at Travis & Mckinney RideStore to get a copy of the new system map. It would make it easier to have it on the racks.

The map looks nice. In the future revisions I recommend adding words "METRO" and "Houston" next to "System Map".

# July 5, 2007 12:42 PM

MetroBusFan said:

txilya:

      This is what you said, "I had to wait in line 5 minutes this morning at Travis & Mckinney RideStore to get a copy of the new system map. It would make it easier to have it on the racks."

Buddy---you took the words out of my mouth.  The excuse(s) that I saw about why you have to do what you did=>"...due to the cost of production and abuse we've seen in years past."  I'm sorry but that's NO excuse for not having at least a few or so out there (not too many).  That goes for any METRO "goodies" that people may need for their trip.

My two cents on this matter.

# July 5, 2007 8:38 PM

Mike McMahon said:

Boone & Wilcrest are mislabeled on the new map (as well as on the old map).

# July 7, 2007 10:57 AM

Ateyah said:

The most helpful mass-transit maps I have seen (Washington D.C., Hong Kong, etc.) actually show where the bus stops.  Some of our routes stop every block or two - but some stop miles apart.  How is an individual trying to plan their trip to know where along the route a bus is going to stop?  If this is not feasible on the system-wide map - can it be considered on the individual route maps?  This has been my most frustrating point.  I am a Social Worker and must help people get from place to place in areas I am unfamiliar.  I realize I can call Metro's service center - but even they don't always provide the best route.

# July 16, 2007 11:48 AM

MetroBusFan said:

Ateyah,

      METRO does have something called "Trip Planner."  It may not have something similar to the system map but if you know how to use it, that may be another option to planning somebody's trip.  There's even a way to figuring out what time a bus needs to be at every last stop on their route.

# July 17, 2007 11:56 AM
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