Subscribe to this blog

  • RSS
  • RSS
    Google Reader or Homepage
    del.icio.us Items
    Add to My Yahoo!
    Subscribe with Bloglines
    Subscribe in NewsGator Online

    myFeedster
    Add to My AOL

Tags

Calling All Q Card Boosters: We Need More
Friday, April 06, 2007 8:00 AM  

Q CardWant to be a trendsetter and use the Q Card before all your friends do?
Here's your chance. We're recruiting more Q Card Boosters - 2,000 more.

You'll get a chance to help us test the system and work out any glitches.

And you'll get a $10 pre-loaded Q Card and five free rides for every 15 rides you pay for during the testing phase.

"We're trying to increase activity in the system," said David McMaster, director of customer service and sales. "We've learned a lot of lessons, and we need to continue to learn so we'll be ready for thousands and thousands of users."

We especially need all Q Boosters to add money to your Q Card at retail locations and the RideStores. Please don't use the Q Card until the $10 runs out and throw away the card. Add more money to it at the retail locations participating, and let us know how that process is working.

Besides, if you throw your card away, you won't be able to accumulate the five free rides for every 15 rides you take.

We hope to launch the Q Card to the general public sometime this summer.

To sign up, go to our Web site here. First come, first served.

 

 

 

 

Posted by Mary Sit
Filed under:

Comments

Scott B said:

Send me some money and I'll add it to the card.

I might be willing to add money to the card if online features were available. I'm not willing to travel to a participating retail location to add money to the card.

I won't throw away the card. I'll save it until the system goes live.

# April 6, 2007 8:38 AM

Mike said:

You disabled comments on the Q Card where you touted the discounts for riders 65-69 as an advantage of the new fare structure. What advantage is this, please, since it represents an annual fare increase of more than 1,000% for senior citizens who use Metro with any regularity and used the previous annual pass available for students and seniors 62-69? While an increase in fares certainly is justifiable, this seems a beet beyond a reasonable annual percentage increase. I can pretty much promise that my income is not going to be increasing to more than 10 times its current level this year to keep pace with the Metro fare increase for these groups. Why can't Metro continue to provide reasonably priced annual passes for students, seniors and the disabled? The Q Card certainly is able to be programmed this way.

I've been a Metro booster for a long time, but a fare increase this large -- and the many fruitless requests I have made for someone at Metro to provide a justification for a fare increase this large on any rider segment -- is pushing me a lot closer to the anti-Metro sentiment that seems to be growing in many areas of the community.

And certainly, the card balance should be able to be updated online rather than only at a retail establishment once the card is in the rider's hand.

# April 11, 2007 1:06 AM

Robert Harrold said:

One thing that needs to be addressed.  The beep when it accepts the fare is nowhere near loud enough.  I have boarded several times, swiped my card and had the driver look to verify that I was a Q-Card person after I continued towards the back of the bus.  I stopped the other day to chat with the driver (Yes, I know we aren't supposed to :) ) and she informed me that she just assumes Q-Card people have paid as she can't hear the beep from the Q-Card reader over the bus noise.

# April 14, 2007 8:27 AM

Ripley said:

Is this where we are supposed to offer details that we compile on our 'Q Booster Rider's Log' notepad that Metro sent us for being a Q Booster? I don't see a drop box for the rider's log forms on the buses... Need to provide this feedback somehow!

# April 24, 2007 2:57 PM

wi11ie said:

Went to Q-card training and the units demonstrated made an ear-piercing shriek when used. The units on the bus,however emit a whimper. Gotta watch the lights to see if anything happened..

wi11ie

# April 27, 2007 9:26 AM

Henry Ramsey said:

Why don't they just have it beep with the same noise as the current TPUs?  Maybe the 'be-beep' sound the current TPUs make when the driver current TPU sound, but the same beep afterwards.  Either way the volume needs to be able to be heard more than 2" away.

And the light and display should be made to stay on long enough to read what it say without a photographic memory.

# May 4, 2007 7:02 PM
New Comments to this post are disabled