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February 2007 - Posts

We've Got Mobility, Now We Need Access
Gulf Coast residents want more transit and fewer roads. That's what citizen surveys show from the Houston- Galveston Area Council's Regional Transportation Plan for 2035. Listen to an excellent report on Houston Public Radio, KUHF 88.7 FM, called Read More...
Lost & Found: 30 Days to Claim Keys; 60 Days for Prosthetic Leg or Cell Phones
The Lost & Found department here looks like a Goodwill store. There are three shelves of items, including 33 handbags, bins of keys and wallets and three trash cans full of umbrellas. The valuable items - jewelry and cash – are locked in a safe. Read More...
Celebrating Black History Month with an Eye on Third Ward
Take a stroll around our second-floor lobby at 1900 Main St. this week. You'll see an exhibit of black-and-white photography documenting life in Houston's historic Third Ward and hear the cool sounds of jazz. It's called "Eye on Third Read More...
METRO Transit Television Debuts with Security Video
Check out our Web site and you'll see the debut video of METRO Transit Television - a virtual TV channel we've just launched where you'll be able to see videos on subjects we think you want to know about. Our first one features the METRO Police Read More...
The Deadly Quiet of Hybrids
Most of us rely on our eyesight to commute to work. But the blind depend on their hearing. Street corners don't sound the way they did a few years ago. Now, blind people say when they are standing on a corner, listening to the sounds of traffic to Read More...
Using Cell Phones on Buses: Unveiling Your Life... from Hysterectomies to Business Deals
Wayne is a geologist who has been commuting on buses and vans from Cypress to downtown for the past six years. His one gripe: Cell phone users who talk almost non-stop on the bus - and who talk loudly. "The buses are a very quiet environment, and Read More...
STOP! You Can't Miss These Signs
On Monday, I wrote about LED stop signs we're testing on the back of buses. Here are some photos. We've had them on the back of four buses since last October. "So far, so good," says Tom Andree, quality assurance inspector. "Everybody Read More...
Speaking Your Piece Before the Board
Rose Gonzales has been working for METRO before the authority was called METRO. She started 31 years ago working for the City of Houston in the office of public transportation. Back then, HouTran, a private company, operated the buses. As the board liaison Read More...
Safety Tips When Driving or Walking Around Buses
If you're a driver, getting stuck behind a bus is the last place you want to be when you're rushing to get from here to there. Rear-end collisions with buses is the most common type of bus accidents nationwide - and also here at METRO. Right now, Read More...
21st Century Benefits of Mass Transit
Most of us living in Houston are ensconced in a car culture. I had a friend whose high school graduation gift was a straight-off-the-showroom, shiny Toyota Corolla. Soccer moms know they live in their cars and stock them with everything from juice boxes, Read More...
Getting to the Rodeo by Bus or Train
The Houston Livestock & Rodeo Show is only eight days away, and if you’re one of the hundreds planning to attend, leave your car behind and take mass transit. Check out our Concierge service to find which bus to take to the rodeo. The rail is Read More...
Bars on Wheels May Soon Stop Rolling
Train commuters in the Northeast who enjoy socializing with a beer while enroute home may no longer have their bar car. Today’s Wall Street Journal reports that Metro-North Railroad and the Connecticut Department of Transportation are redesigning Read More...
A Message to Q Booster Wannabes
We have good news and bad news on this Valentine’s Day. First, the good news: We’ve had an overwhelming response to our call for Q Boosters, and the program has exceeded expectations. We have more than 1,000 Q Boosters. The bad news: We are Read More...
The Stress Among Passengers when Service Changes
Three times a year, METRO changes its bus service by adjusting routes, adding stops or deleting underused stops. The changes occur in January, May/June and August/September – coinciding with the beginning and end of the school year. For bus drivers, Read More...
In Case of Emergency: A Guaranteed Ride Home
Imagine this: You’re working downtown when you get a call from your child’s teacher. You kid is sick, throwing up and needs to be picked up as soon as possible. Or perhaps your elderly mom was just rushed to the emergency room. You’re Read More...
A Bus Driver’s Story of Hope
Read one woman’s life-affirming story on how she rescued Katrina evacuees out of the Super Dome in New Orleans to Baton Rouge – and then made a new life for herself in Houston, complete with a new job as a METRO bus driver. She told her story Read More...
The Power of Kindness
This week is National Random Acts of Kindness Week. Small acts of kindness come in all shapes and sizes. As bus and train commuters, there are plenty of ways to be kind – to the stranger standing next to you, to the bus driver, to your seatmate. Read More...
Cutting the Customer Hold Time with High Tech & High Touch
No matter how good the music sounds, no one likes to wait “on hold” when calling a company. If you’re calling METRO, you may be shivering at the bus stop, wondering when the next bus is coming and calling in to our main information number. Read More...
Your Questions on the Q Card
We’ve gotten a lot of questions about the Q Card on this blog, so we thought we’d go to the top guy in charge of the Q Card, Erik Oistad/vice president/chief information officer in our Information Technology department. Oistad has an electrical Read More...
A Rodeo Roundup of Survival Skills
While some of you may be counting down to the Houston Livestock Show & Rodeo , another type of rodeo occurred four days ago. On Feb. 3, METRO employees were among 100 participants who competed in the first annual CERT Rodeo in Humble. CERT stands Read More...
METRO Adds Morning Bus to HP/Cypress Park & Ride
METRO is adding another bus to its morning run at the HP/Cypress Park & Ride. Starting Wednesday, Feb. 7, we’ll have a 5:30 a.m. bus at the HP/Cypress Park & Ride. Many of you wrote in, saying you were waiting in line to board the 5:45 a.m. Read More...
What We’ve Learned
Today is the one-month anniversary of Write On, METRO. We’ve had a great start to our blog – the first transit blog in the nation, from what we can gather. As of 12:30 p.m. today, we tallied: 181 registered users 390 comments 15,410 views 19 posts We Read More...
A Complaint That Didn't Go Unheard
Don't say METRO doesn't listen. It did two weeks ago when a community group complained about a route change that it said would create hardships. On Jan. 21, METRO implemented service changes - something it does up to four times a year. This is Read More...
HOV Lanes: When Two-plus Becomes Three-plus
Anyone who carpools during peak traffic hours on the 290 HOV lane knows how the traffic crawls – at certain times and in certain spots. Several of you have written in, asking when we’re going to change the occupancy requirements in the peak Read More...